CH Consulting Group

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Employee Relations

The Times They Are A Changin’

We are living in a time of rapid change. This age of technology drives much of it as improved and enhanced operating systems, devices and

August 18, 2015

Buyer/Seller Services

How to Create Great Acquisitions

We have been spending a lot of time this year on seller searches for buyers looking to do acquire contact centers and BPO/service providers. Buyers

August 14, 2015

Leadership

Deadlines and Procrastination: Why Do We Do It?

They go hand in hand, like “ying and yang”, “salt and pepper”, “old and new”. You can’t seem to have one without the other. Unfortunately.

August 6, 2015

Uncategorized

Happy Work

My passion is happiness in the workplace. I have long believed that there is a correlation between happy workers and productivity. So I was thrilled

July 31, 2015

Employee Relations

Designing a Non-Traditional Workplace and Culture

As the workforce continues to evolve and change, as the new generations continue to push the boundaries of what is ‘normal’ and what is expected,

July 28, 2015

Customer Experience

Evaluate Mid-Year CEM Strategy

We continue to see a serious and concerning gap between customer expectations and what companies have deployed as their customer experience strategy. This ever widening

July 23, 2015

Gap Assessment

GAP Or SWOT Analysis: What Does It All Mean?

Acronyms. Did you know there are a minimum of 3,220 different acronyms or terms for finance alone? It boggles the mind. LAN – OSHA –

July 21, 2015

Gap Assessment

I’m too busy… (to read this blog post)

I recently initiated a conversation on my Facebook page around the idea of being “too busy” and what that means in regards to priorities around

July 20, 2015

CH Consulting Group

Blog Content

The Times They Are A Changin’

How to Create Great Acquisitions

Deadlines and Procrastination: Why Do We Do It?

Happy Work

Designing a Non-Traditional Workplace and Culture

Evaluate Mid-Year CEM Strategy

GAP Or SWOT Analysis: What Does It All Mean?

I’m too busy… (to read this blog post)

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