CH Consulting Group
Blog Content
Evaluate Mid-Year CEM Strategy
We continue to see a serious and concerning gap between customer expectations and what companies have deployed as their customer experience strategy. This ever widening
GAP Or SWOT Analysis: What Does It All Mean?
Acronyms. Did you know there are a minimum of 3,220 different acronyms or terms for finance alone? It boggles the mind. LAN – OSHA –
I’m too busy… (to read this blog post)
I recently initiated a conversation on my Facebook page around the idea of being “too busy” and what that means in regards to priorities around
Employee Relations: When Is Enough Too Much?
I have a friend who works for a Fortune 100 company. She delights in regaling the employee process of reporting concerns to the company. On
A Controller Is More Than A Bean Counter
You’ve heard it. Bean counter. Number cruncher. Double entry deviants. Penny processors. You’ve probably even said them under your breath as you leave a budget
Leadership: The Why Behind You
Why should people follow your organization or you? Why do people work for your organization and your leaders? If you, your leaders, or your organization
IQPC Event – Catching Up
The IQPC Event seems to have been a success again. Crowds were large and the vendor display of outsourcers, technology and service providers from translation
What Is The ROI On Documentation?
Writing things down is what I do. Starting with childhood diaries and journals and progressing into never-ending lists – grocery list, shopping list, to-do list
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