CH Consulting Group
Blog Content
Navigating All The Monkeys In Cloud Technology
As I write this, we are just finishing up a cloud-based contact center platform search with a client. I am once again reminded of the
The Difference Leaders Make – and Don’t Even Know It
I was with a client a few weeks ago, happily focused on designing a new IVR, when a young man approached me. He asked if
Building A Mature and Stable Contact Center
Our team of industry experts discuss how to build a mature and stable contact center for 2016. This webinar features some of the most influential
The New Kings & Queens of Brand Marketing…
For anyone that has seen my profile on LinkedIn (if not check it out here), or if you know me, you will understand that I
Holistic HR – Taking Care of Your Business’ Mind Body & Spirit: Part 2 – Body
While more and more people today are aware of and actively working on maintaining Mind, Body & Spirit balance for their own being, these same
Why Is Change So Difficult?
I’m reminded of one of my bosses who had a large, framed piece of art in her office. It read “But we’ve always done it
First Time & Start-up Entrepreneurs: It’s Hard Out There For A …
Hello! My blog today is about First Time & Startup Entrepreneur’s – And how there is little to no love out there today for the
Is It Time To De-clutter Your Business?
I was privileged to do executive coaching a few months ago. More and more I find professionals who are nearing the end of their career
Categories
- AI
- Automation
- Business Practices
- Buyer/Seller Services
- Call Center Operations
- CHCG Audits
- Compliance
- Consultants
- CSAT
- Culture
- Customer Experience
- CX Strategy
- Data Analytics
- Employee Relations
- Events
- Fractional Leadership
- Gap Assessment
- Guest Blog
- Healthcare
- Human Resources
- Leadership
- Mergers and Acquisitions
- Omni-Channel
- Operations
- Outsourcing
- Patient Experience
- Personal Development
- Quality Assurance
- RFP
- Sales & Marketing
- Services
- Social Media
- Start up
- Strategy
- Technology
- Training & Development
- Trends
- Uncategorized
- Workforce Management