Our Consulting Services
Contact Center Operations
Case Studies & White Papers
CHCG CLIENTS & PARTNERS
Tools & Resources
Contact Center Tools
We bring you the pulse of the Industry
10 Quotes That Will Inspire Your Customer...
1 October 2018
In honor of National Customer Service week, we did a round up...
Ancient Wisdom Meets Modern Living
19 September 2018
American culture places an extraordinary amount of emphasis on excellence and achievement....
What’s up with all the Yoga?
12 September 2018
Happy National Yoga Month! I know what you are probably thinking –...
What’s Your Intention?
3 January 2018
If you’re like me (and most entrepreneurs), you’d much rather plan for...
A Yogi’s Advice for Successful Mergers and...
19 October 2017
In a recent email newsletter (you can sign up at the bottom...
How the DISC personality profile changed the...
17 May 2016
I recently took a free DISC assessment online. Here’s what happened. What...
You Can’t Get It Back: So You...
9 May 2016
Last weekend one of my brothers and I decided to show our...
The Inside Scoop on Leadership Retreats
22 April 2016
Tired of moving your business’ goals from one year to the next...
Can Emotional Intelligence Get You Promoted?
25 February 2016
Recently the subject of Emotional Intelligence (EQ) came into my experience. It’s...
Never Too Young To Begin Again
8 January 2016
Recently, I was reminded that we are never too young to get...