AI
What AI Can’t Do in the Contact Center
As Artificial Intelligence (AI) becomes increasingly sophisticated, some predict (and even fear) it will take over jobs that humans do,
August 15, 2022
As Artificial Intelligence (AI) becomes increasingly sophisticated, some predict (and even fear) it will take over jobs that humans do,
Artificial Intelligence (AI) is helping to increase efficiency, conversions, customer satisfaction, and retention for companies. This is expected to increase
Employers are trying to handle labor shortages by offering higher wages, more benefits and flexibility to employees, such as work
Artificial Intelligence (AI) technology can help to significantly enhance contact center operations, efficiencies and customer experience by performing actions such
Founder and CEO of CH Consulting Group, Christa Heibel, sat down with Humach’s newly appointed President, Randy Feger, to better understand