As a contact center industry veteran for the past 25+ years, I...
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Keep Your Options Open If you have broken up with your BPO...
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Did you know that the number of telecommuting workers has increased 115%...
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It’s been my experience that, as a group, contact center leaders are...
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If you’ve been dragging your feet on getting your business on Facebook,...
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CH Consulting is proud to be a leader in the contact center...
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You’ve heard it. Bean counter. Number cruncher. Double entry deviants. Penny processors....
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