You may have heard of the benefits of cloud-based contact centers, such...
Read More
CH Consulting founder and CEO, Christa Heibel discusses how Voice of the...
Read More
CH Consulting Group presents this recorded session from our virtual booth at...
Read More
CH Consulting Group presents this recorded session from our virtual booth at...
Read More
CH Consulting Group is an established business consulting group that provides expert...
Read More
Introduction Historically, customer service has been a focal point for businesses striving...
Read More
A Peek Behind the Curtain into UnderGuard Teleservices with Christa Heibel As...
Read More
The 7-T Success System In my last blog, I introduced The 7-T...
Read More
The 7-T Success System In the first blog of this series, I...
Read More
Before the purchase happens, there is a complex customer journey that brings...
Read More
Contact centers face a multitude of challenges every day, week, and month...
Read More
Having a good customer experience consultant for your company goes a long...
Read More
Working with many customers across the world has allowed CH Consulting Group...
Read More