CH Consulting Group
Blog Content
Building A Mature and Stable Contact Center
Our team of industry experts discuss how to build a mature and stable contact center for 2016. This webinar features some of the most influential
The New Kings & Queens of Brand Marketing…
For anyone that has seen my profile on LinkedIn (if not check it out here), or if you know me, you will understand that I
Holistic HR – Taking Care of Your Business’ Mind Body & Spirit: Part 2 – Body
While more and more people today are aware of and actively working on maintaining Mind, Body & Spirit balance for their own being, these same
Why Is Change So Difficult?
I’m reminded of one of my bosses who had a large, framed piece of art in her office. It read “But we’ve always done it
First Time & Start-up Entrepreneurs: It’s Hard Out There For A …
Hello! My blog today is about First Time & Startup Entrepreneur’s – And how there is little to no love out there today for the
Is It Time To De-clutter Your Business?
I was privileged to do executive coaching a few months ago. More and more I find professionals who are nearing the end of their career
Customer Experience Webinar
A shift is underway in the contact center industry as customers derive both power and influence from advances in technology. Contact centers that want to
Budgeting…. Do You Have To Do It?
There is a special feeling to fall. The days are warm, the nights cool. As the leaves start to turn their kaleidoscope of color and
Categories
- AI
- Automation
- Business Practices
- Buyer/Seller Services
- Call Center Operations
- CHCG Audits
- Compliance
- Consultants
- CSAT
- Culture
- Customer Experience
- CX Strategy
- Data Analytics
- Employee Relations
- Events
- Fractional Leadership
- Gap Assessment
- Guest Blog
- Healthcare
- Human Resources
- Leadership
- Mergers and Acquisitions
- Omni-Channel
- Outsourcing
- Patient Experience
- Personal Development
- Quality Assurance
- RFP
- Sales & Marketing
- Services
- Social Media
- Start up
- Strategy
- Technology
- Training & Development
- Trends
- Uncategorized
- Workforce Management