CH Consulting Group

Blog Content

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Fractional Leadership

Leadership Specialists – What To Do When It’s Not Working

CH Consulting Group does more than benchmark contact centers. One of our specialties is leveraging our experience to assist companies in managing, training and growing

August 15, 2016

Gap Assessment

Case Study – Project Management In Today’s Technology

CH Consulting is proud to be a leader in the contact center space. But consulting, benchmarking and analysis is only part of what we do.

August 11, 2016

Employee Relations

Building Solid Relationships

It can be said that without strong relationships, it is impossible to be successful. Theodore Roosevelt said: “The Most important single ingredient in the formula

July 21, 2016

Employee Relations

Raising the Vibration of Business

As a full-time student of Life, I am in constant observation, inquiry and study of the world around me. I continually seek new ideas,

July 7, 2016

Uncategorized

The of Rise the Entrepreneur: Or How the Opportunist became King

I was recently in Italy for a vacation. Rome is the mecca of tourists and that means hawkers. In the crowded streets of Rome one

July 5, 2016

Strategy

How to Make Working From Home Work for your Business

I have been working in the customer service/sales industry for almost 17 years now and I’ve seen technological platforms and hardware come and go but

June 22, 2016

Human Resources

Mentoring, Coaching, Sponsorship: Is There a Difference?

I’ve been fortunate to have several mentors and coaches who helped make me a better leader throughout my career. I never forgot those people who

June 9, 2016

Customer Experience

Fishing For Social Media Sales

It’s really difficult for many people to change mindsets from a traditional active/aggressive sales model into emerging passive sales techniques born by modern digital platforms

June 7, 2016