CH Consulting Group
Events
Stay up to date with CH Consulting Group’s upcoming conferences, webinars, executive discussions, and industry events.
Patient Experience, AI and the Missing Operational Foundation
September 22, 2026 | 1:00 PM CT
LinkedIn Live
Join CH Consulting Group for an executive discussion exploring the operational foundations that support better patient experience, AI adoption, and measurable performance improvement. Learn where healthcare organizations should focus before investing in modernization initiatives.
SOCAP CX Conference
October 7, 2026 | Christa Heibel Speaking Christa Heibel will present at the SOCAP CX Confrence, sharing practical strategies for strengthening operational performance before introducing AI and advanced customer experience technologies. Attendees will gain insights from a real-world transformation that demonstrates how operational alignment drives measurable business results.
ICMI Contact Center Expo
October 29, 2026 | Christa Heibel Lightning Talk Join Christa Heibel at the ICMI Contact Center Expo as she shares how organizations can create the operational foundation needed to support AI, improve performance, and drive long-term customer experience success. The session highlights practical lessons leaders can apply within their own operations.
SCTC Annual Conference
October 11-13, 2026 | Christa Heibel Speaking
Christa Heibel will be speaking at the SCTC Annual Conference, joining industry leaders to share practical insights on customer experience, contact center operations, and business performance. Session details will be announced soon.
Service World Expo
November 9–11, 2026
Christa Heibel will be attending Service World Expo in Las Vegas to connect with industry leaders, explore emerging trends, and engage with professionals across the residential service industry. If you'll be attending, we welcome the opportunity to connect during the event.
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