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How Raising Wages Increases Profit
I recently read an article in the Minneapolis Star Tribune about a business that had decided to increase its minimum wage in 2013. This small
Business and Community
Business and Community Who is a Business’ Community? Businesses have several communities. The business itself is a community made of people who share a common
Keeping Motivation and Enthusiasm High During a Project
Over the weekend I was in my garden, spending some much needed time weeding. It is a fairly large area and I tend to let
The Times They Are A Changin’
We are living in a time of rapid change. This age of technology drives much of it as improved and enhanced operating systems, devices and
How to Create Great Acquisitions
We have been spending a lot of time this year on seller searches for buyers looking to do acquire contact centers and BPO/service providers. Buyers
Deadlines and Procrastination: Why Do We Do It?
They go hand in hand, like “ying and yang”, “salt and pepper”, “old and new”. You can’t seem to have one without the other. Unfortunately.
Happy Work
My passion is happiness in the workplace. I have long believed that there is a correlation between happy workers and productivity. So I was thrilled
Designing a Non-Traditional Workplace and Culture
As the workforce continues to evolve and change, as the new generations continue to push the boundaries of what is ‘normal’ and what is expected,
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