CH Consulting Group
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If You Know It’s Broke, Why Don’t You Fix It?
As in life…so it is in business. We all have things we put off. Things we know we should do but don’t. Things we’ve started

How Raising Wages Increases Profit
I recently read an article in the Minneapolis Star Tribune about a business that had decided to increase its minimum wage in 2013. This small

Business and Community
Business and Community Who is a Business’ Community? Businesses have several communities. The business itself is a community made of people who share a common

Keeping Motivation and Enthusiasm High During a Project
Over the weekend I was in my garden, spending some much needed time weeding. It is a fairly large area and I tend to let

The Times They Are A Changin’
We are living in a time of rapid change. This age of technology drives much of it as improved and enhanced operating systems, devices and

How to Create Great Acquisitions
We have been spending a lot of time this year on seller searches for buyers looking to do acquire contact centers and BPO/service providers. Buyers

Deadlines and Procrastination: Why Do We Do It?
They go hand in hand, like “ying and yang”, “salt and pepper”, “old and new”. You can’t seem to have one without the other. Unfortunately.

Happy Work
My passion is happiness in the workplace. I have long believed that there is a correlation between happy workers and productivity. So I was thrilled
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