CH Consulting Group

Blog Content

We bring you the pulse of the Industry.

Gap Assessment

What Is Benchmarking and Why Is It Important To Your Business?

A while ago, I blogged on why keeping statistical data for your business is beneficial and necessary if you want to improve your bottom line. Read

October 6, 2015

Employee Relations

Constricting versus Releasing: The Power Of Focus

New York Times bestselling author, journalist and psychologist, Daniel Goleman wrote an entire book on the subject, “Focus: The Hidden Driver of Excellence.” Goleman believes

October 1, 2015

Leadership

Making The Right Decision

What is the right decision? In business, it may mean millions of dollars to the bottom line. Of course you (and your boss) want it

September 29, 2015

Events

CH Consulting Group at MN Chamber 2015 Business Conference & Annual Meeting

CH Consulting Group is excited to announce that Christa Heibel and Laureen Peltier will be presenting at the: Minnesota Chamber of Commerce 2015 Business Conference

September 24, 2015

Leadership

If You Know It’s Broke, Why Don’t You Fix It?

As in life…so it is in business. We all have things we put off. Things we know we should do but don’t. Things we’ve started

September 15, 2015

Employee Relations

How Raising Wages Increases Profit

I recently read an article in the Minneapolis Star Tribune about a business that had decided to increase its minimum wage in 2013. This small

September 10, 2015

Uncategorized

Business and Community

Business and Community Who is a Business’ Community? Businesses have several communities. The business itself is a community made of people who share a common

September 1, 2015

Leadership

Keeping Motivation and Enthusiasm High During a Project

Over the weekend I was in my garden, spending some much needed time weeding. It is a fairly large area and I tend to let

August 25, 2015

CH Consulting Group

Blog Content

What Is Benchmarking and Why Is It Important To Your Business?

Constricting versus Releasing: The Power Of Focus

Making The Right Decision

CH Consulting Group at MN Chamber 2015 Business Conference & Annual Meeting

If You Know It’s Broke, Why Don’t You Fix It?

How Raising Wages Increases Profit

Business and Community

Keeping Motivation and Enthusiasm High During a Project

Categories

Contact Center Service List

Contact Center Technology

Contact Center Operations

Customer Experience

Contact Center Assessments

Quick Links

Learn More About Us

Why CHCG

Resources

Contact Us