CH Consulting Group

Blog Content

We bring you the pulse of the Industry.

Customer Experience

What’s Trending in Contact Centers in 2016?

A few times a year, Christa and I are asked to participate in webinars and share our contact center expertise with the other businesses. Occasionally,

May 3, 2016

Sales & Marketing

How to Share your Expertise in Creative Format

Christa and I get very excited when we are asked to share our expertise. I get even more excited when the form of that sharing

April 27, 2016

Human Resources

The Inside Scoop on Leadership Retreats

Tired of moving your business’ goals from one year to the next and not accomplishing much in an over-crowded, demanding schedule? Does your workday bleed

April 22, 2016

Employee Relations

Keeping (Re-Recruiting) Your Best Employees

Have you ever had occasion to sit in your office and contemplate your department? If you’re lucky, you take a satisfying deep breath, nod to

April 20, 2016

Sales & Marketing

PACE National Conference Recap- 2016

I’m still sitting in sunny Florida just reflecting on the wrap-up of the 2016 National PACE conference held in Orlando Florida at the beautiful Rosen Center and I thought

April 12, 2016