CH Consulting Group
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Gamification: What Is It?
Gamification – What is it and is it something we can leverage at work for our employees or customers? Recently, I completed a course allowing
Leadership Specialists – What To Do When It’s Not Working
CH Consulting Group does more than benchmark contact centers. One of our specialties is leveraging our experience to assist companies in managing, training and growing
Case Study – Project Management In Today’s Technology
CH Consulting is proud to be a leader in the contact center space. But consulting, benchmarking and analysis is only part of what we do.
Building Solid Relationships
It can be said that without strong relationships, it is impossible to be successful. Theodore Roosevelt said: “The Most important single ingredient in the formula
Raising the Vibration of Business
As a full-time student of Life, I am in constant observation, inquiry and study of the world around me. I continually seek new ideas,
The of Rise the Entrepreneur: Or How the Opportunist became King
I was recently in Italy for a vacation. Rome is the mecca of tourists and that means hawkers. In the crowded streets of Rome one
How to Make Working From Home Work for your Business
I have been working in the customer service/sales industry for almost 17 years now and I’ve seen technological platforms and hardware come and go but
Mentoring, Coaching, Sponsorship: Is There a Difference?
I’ve been fortunate to have several mentors and coaches who helped make me a better leader throughout my career. I never forgot those people who
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