Dodie Armstrong takes a vision and makes it reality through sound strategy development. She intuitively sees the threads of opportunity that wind through an organization, brings them together into a coherent whole, helps others extend their thinking, and drives material business advantage. She is an inspirational leader who tells stories that inspire action while at the same time is grounded in financial information that levers the business. Respected as a credible voice in decision making, finding strategic partners, and establishing governance boundaries, Dodie earns a seat at the table wherever she serves. Dodie began her career early in print sales and through dedication, drive, and her passion to lead, has diversified her skillset through sales, project management, quality assurance, business development, marketing, operations, and several executive leadership roles throughout her 35+ years in the workforce.
Dodie is a dynamic leader combining executive management success with proven expertise in delivering outstanding call center operations, sales, and marketing outcomes in competitive industries and markets. Dodie is a consummate business professional with the creative and strategic vision to build an organization's infrastructure and business operations to position a company for long-term revenue and profit growth. Dodie has a direct, and decisive management style. She is solutions-focused and results-driven with strong analytical, problem-solving, communication and negotiation skills.
Most recently, serving as Vice President of Sales & Operations at CTI LLC, Dodie was charged with overseeing the operations of a million dollar plus organization. She has coordinated multiple business relocations, increased sales by 20% year over year, and staying in-line with new and trending technologies, transitioned the company to become a cloud-based powerhouse. Through recent and necessary changes to the physical call center environment, Dodie successfully and timely executed a fully functional remote workforce to include 150+ employees. Dodie is now spearheading major strategic shifts alongside CH Consulting with functional focus and as an enabler of innovation and resources, supporting a truly dynamic and diverse company.