Meet the core CHCG Team
Contact center veteran and customer experience expert with decades of experience and boundless passion for helping businesses reach their full potential using a holistic approach that recognizes the success of an organization lies in the strength of its individual components: people, process, and technology. Learn more.
Accomplished and enthusiastic customer service expert specializing in call center development with proven results of improving call center management, start-ups, recruiting, training, customer service, quality and data reporting. Learn More.
Skilled and innovative Contact Center expert who has mastered the science of Customer Service by designing creative and balanced business solutions that promote change, efficiency, customer satisfaction, profitability and growth. Learn More.
Multifaceted and skillful contact center professional with almost thirty years of experience ranging from first customer interaction to contact center ownership, all the while respecting the key elements of the process to guarantee an outstanding customer experience.
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