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Mark Slayton - CH Consulting Group


Mark Slayton

Mark's Expertise:


Mark Slayton is a senior-level executive with an in-depth working knowledge of contact center operations and related technologies.


Mark has a demonstrated history of success conceptualizing and executing on strategies that reduce operating costs and enable growth with proven sales methodologies and exceptional and empowering customer experiences.


Be it a new deployment, optimization, modernization or outsourcing, Mark offers consulting services that span inbound/outbound voice, self-service and AI, Omni-channel and CCaaS, WFM, CRM, Analytics and Performance Management.