Background:
John Brasell has had career assignments in Telcom, Cable/Internet, Health Care and Pharmacy, along with achieving functional expertise in Customer Care, Vendor and Project Management, Call Center Implementation, Product Management and Training. Johnny has gained a broad array of multi-faceted experience. From an Education standpoint Johnny has earned advanced degrees in Business, Education as well as a master’s Certificate in Project Management.
Approach:
John is an articulate communicator and strategic thinker that is committed to exceeding corporate and customer expectations. With a diverse background and extensive experience in the executive roles of a contact center, John enjoys the challenge of transforming underachieving organizations into top performers.