consultant
Cynthia Carrese
Cynthia's Expertise:
- Operations
Background:
Cynthia Carrese is a result driven professional, who excels in contact center operations, client success, hybrid management, multi-site management, business development, leadership development and talent acquisition. She has several years of experience in helping organizations scale their operations, effectively streamline processes, exceed their KPIs, engage and motivate their workforce through the development of comprehensive mentorship programs, and creating productive, peer-accountable cultures.
Approach:
Cynthia adopts a servant leadership approach with unwavering commitment to exceeding Client expectations and KPIs. She is a firm believer of overall team success and provides strategic and actionable steps on how to cultivate an engaged and motivated workforce. Cynthia is always up for a challenge, and is always looking for innovative ways to serve, lead, and solve organizational challenges.
Experience:
Cynthia adopts a servant leadership approach with unwavering commitment to exceeding Client expectations and KPIs. She is a firm believer of overall team success and provides strategic and actionable steps on how to cultivate an engaged and motivated workforce. Cynthia is always up for a challenge, and is always looking for innovative ways to serve, lead, and solve organizational challenges.