Our very own Christa Heibel was recently featured on the Contact Center Expert show, hosted by Nancy Munro at Verbal Transactions. This is the show’s last podcast of 2020 and it’s a good one! Listen in as the two talk about how COVID-19 has turned the contact center industry upside down and forced a shift to a remote workforce. They discuss challenges that contact centers have faced in responding to COVID-19 restrictions and what that means for 2021.
Call Center Operations
Seeking an Experienced and Strategic Director of Call Center Operations
CH Consulting Group is supporting a Dallas-based multi-brand home services company in their search for a full-time Director of Call Center Operations. This is a
April 29, 2026
