You may have heard of the benefits of cloud-based contact centers, such as Contact Center as a Solution (CCaaS), for businesses of various sizes, and
The importance of practicing gratitude is often discussed in terms of our individual personal lives, but it’s also significant in the business environment. According to one study, employees are 50 percent more successful when leaders show gratitude for their efforts. That’s a win-win!
CH Consulting Group presents this recorded session from our virtual booth at PACE #ACX21. Watch Johnny Brassell, who has had career assignments in Telcom, Cable/Internet, Health Care and Pharmacy, along with achieving functional expertise in Customer Care, Vendor and Project Management, Call Center Implementation, Product Management and Training speak with industry pro and CHCG consultant Bernadette (Berni) Hollinger fills us in on all things compliance-related.
