Culture
Benefits of ERGs in the Contact Center
ERGs (Employee Resource Groups) can be an important asset within an organization to help enhance the employee experience as well as business success.
February 10, 2023
ERGs (Employee Resource Groups) can be an important asset within an organization to help enhance the employee experience as well as business success.
Several of my team members and I recently had the opportunity to attend the annual Northeast Contact Center Forum(NECCF) at Gillette Stadium in Foxborough, MA, home
The customer service provided by contact centers is a large contributor to business success, and women play a significant role in the contact center industry,