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Building A Mature and Stable Contact Center

Our team of industry experts discuss how to build a mature and stable contact center for 2016. This webinar features some of the most influential contact center leaders discussing the maturity of the cloud-contact center industry, how to create stability and up-time in your contact center, and the compliance issues that are going to arise in 2016.

Listen to the webinar and get the latest news from CH Consulting Group.

Panelists: Steve Bederman, CEO of Connect First, Christa Heibel of CH Consulting Group, Ryan Thurman from Contact Center Compliance and Dominic Leide, President of The Office Gurus.

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IQPC Event 2015

IQPC Event – Catching Up

The IQPC Event seems to have been a success again. Crowds were large and the vendor display of outsourcers, technology and service providers from translation

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