We are the world’s premiere Contact Center Consultants and Customer Experience Consultants.
How can we help you?
We are the world’s premiere consulting company for the BPO/Contact Center and Customer Experience Industries. We believe in delivering customized solutions with our client’s ROI as our main driver for excellence. Contact us today for an in-depth assessment of your current organization, and to see what CHCG can do for you.
CUSTOMER RETENTION & GROWTH
Many companies rely on our expertise to develop and support sales and customer service initiatives, and revive flatlined sales and revenue.
CX STRATEGY & MANAGEMENT
We analyze current channels and provide the strategy and tools you need to enhance the customer experience and maximize the omni-channel environment.
LEADERSHIP SPECIALISTS
Whether you are lacking expertise, specific talents, need help with development or support, we can strengthen your team.
BUYER/SELLER ACQUISITION
Before you begin a search that may cost you time and needless money, let CHCG take the lead.
CONTACT CENTER
Building business is about relationships and no one understands that better than CH Consulting Group. We are your resource.
HUMAN RESOURCES
Establishing a culture where people are heard and supported yields an efficient, productive and happy workforce.
TALENT ACQUISITION & RETENTION
Let us help you find and keep the right people.
TECHNOLOGY EXPERTS
We find innovative ways to integrate technology into your business.
Get In Touch
You know you need help, but don’t know where to start? We’ve helped countless executives that were in your shoes until they finally reached out to us. Send us your details so we can learn more about your challenges and pain points and start delivering the results you are looking for.