In honor of National Customer Service week, we did a round up of 10 quotes that will inspire your customer service team! Please share these quotes with them this week and let them know how important they are to the success of your company.

 

“The greatest technology in the world hasn’t replaced the ultimate relationship building tool between a customer and a business; the human touch.” – Shep Hyken

 

“Your most unhappy customers are your greatest source of learning.” – Bill Gates

 

“The key to set realistic customer expectations and then not to just meet them but to EXCEED them, preferably in unexpected and helpful ways.” – Richard Branson

 

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” – Jeff Bezos 

 

“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is a part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” – Mahatma Gandhi 

 

“Your smile is your logo. Your personality is your business card. How you leave others feeling after having an experience with you becomes your trademark.” – Jay Danzie

 

“You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied.” – Jerry Fritz

 

“To give real  service, you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” – Douglas Adams

 

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

 

“The goal as a company is to have customer service that is not the best, but LEGENDARY.” – Sam Walton