Whether working on-site with clients, completing optimization assessments, blogging, spearheading new business development, writing client reports, developing reports, assisting with
If you’re like me (and most entrepreneurs), you’d much rather plan for the future than look to the past. Yet
It’s been estimated that a whopping $62 billion of business was lost last year due to poor customer service, which
By Fred Stacey, Contact Center Technology Consultant, AInCX.com Today, artificial intelligence is no longer at the bleeding edge like many
Press Release Christa Heibel Joins Other Contact Center Professionals to Help Support the Organization’s Mission and Members December 12, 2017
