Customer Experience
Fishing For Social Media Sales
It’s really difficult for many people to change mindsets from a traditional active/aggressive sales model into emerging passive sales techniques
June 7, 2016
It’s really difficult for many people to change mindsets from a traditional active/aggressive sales model into emerging passive sales techniques
With the emergence of Workforce Management Systems, customer service centers have benefited from a dramatic increase in efficiency. However, more
A few times a year, Christa and I are asked to participate in webinars and share our contact center expertise
February 16, 2016, International Falls, MN – After experiencing 33 percent growth in 2015, CH Consulting Group (CHCG) welcomes John
The most important thing to know for successful Marketing & Customer Service is [Your Customer] and if Generation X is