Business Practices
The Rise of Virtual Contact Centers
According to an article by Noel Griffith, Ph. D., “25 Important Remote Work Statistics for 2020”, “in March 2020, 1
February 19, 2020
According to an article by Noel Griffith, Ph. D., “25 Important Remote Work Statistics for 2020”, “in March 2020, 1
Guest Blog from Emma Smith, PR and Content Manager at Fonvirtual. E-commerce, or electronic commerce, can be defined as the internet’s
The market is significantly different than it was, say, 30 or 40 years ago. It is easier to launch your
Providing great customer service is no easy feat. Mess up and your company is in for a wide scale public
In a Forbes article entitled “How Important Is Customer Service To Success In Business?”, it is noted that “Seven in