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Building A Mature and Stable Contact Center

Our team of industry experts discuss how to build a mature and stable contact center for 2016. This webinar features some of the most influential contact center leaders discussing the maturity of the cloud-contact center industry, how to create stability and up-time in your contact center, and the compliance issues that are going to arise in 2016.

Listen to the webinar and get the latest news from CH Consulting Group.

Panelists: Steve Bederman, CEO of Connect First, Christa Heibel of CH Consulting Group, Ryan Thurman from Contact Center Compliance and Dominic Leide, President of The Office Gurus.

more insights

IQPC Event 2015
Events

IQPC Event – Catching Up

The IQPC Event seems to have been a success again. Crowds were large and the vendor display of outsourcers, technology and service providers from translation

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