Customer Experience
What’s Your Customer Service Mantra?
What exactly is a customer service mantra? It is more than your tagline, motto, or vision. In essence, I believe
September 4, 2019
What exactly is a customer service mantra? It is more than your tagline, motto, or vision. In essence, I believe
The Millennial demographic, which consists of people who were born in the 1980s or 1990s, has grown up with and
In one of my recent blogs, I talked about your agents being the future of your contact center and best
Everyone talks about the latest and greatest technology as the “future” of the contact center, but I beg to differ.
In honor of National Customer Service week, we did a round up of 10 quotes that will inspire your customer