Call Center Operations
How Will the California Consumer Privacy Act Affect Your Business?
We’ve all been hearing about the California Consumer Privacy Act of 2018 (CCPA) and how it may or may not
We’ve all been hearing about the California Consumer Privacy Act of 2018 (CCPA) and how it may or may not
As Vice Chair of the PACE Board of Directors, I want to personally invite you to our big show that’s
To kick things off for the blog in a brand new and exciting year, I will be tackling a
Everyone talks about the latest and greatest technology as the “future” of the contact center, but I beg to differ.
It’s Halloween season and I don’t know about you, but I like a good scare! Vampires, zombies, mummies — you