Call Center Operations
General Data Protection vs. California Consumer Privacy Act
What’s the same? What’s different? Check out our infographic below!
What’s the same? What’s different? Check out our infographic below!
We’ve all been hearing about the California Consumer Privacy Act of 2018 (CCPA) and how it may or may not
As Vice Chair of the PACE Board of Directors, I want to personally invite you to our big show that’s
To kick things off for the blog in a brand new and exciting year, I will be tackling a
Everyone talks about the latest and greatest technology as the “future” of the contact center, but I beg to differ.