Call Center Operations
Don’t Find Problems – Create Solutions.
A Peek Behind the Curtain into UnderGuard Teleservices with Christa Heibel As someone who started out as an agent on
A Peek Behind the Curtain into UnderGuard Teleservices with Christa Heibel As someone who started out as an agent on
Consulting often revolves around strategy. An operations consultant works in tandem with the c-suite of an organization to implement strategies
With the Covid-19 pandemic affecting workplaces, including high unemployment, businesses shutting down, and the increasing shift towards remote work; it
Guest Blog by Brandy Joy Surviving COVID-19 is one thing, but ensuring that your business thrives after the pandemic is
The Coronavirus pandemic has normalized the work from home culture by significantly increasing remote workers. As Richard Eisenberg notes in