Verification: 01ab39b8b6786c61

Category: Call Center Operations

Call Center Operations

Don’t Find Problems – Create Solutions.

A Peek Behind the Curtain into UnderGuard Teleservices with Christa Heibel As someone who started out as an agent on

June 30, 2021

Call Center Operations

How An Operations Consultant Can Benefit Your Business

Consulting often revolves around strategy. An operations consultant works in tandem with the c-suite of an organization to implement strategies

May 26, 2021

Call Center Operations

The Future of Remote Work in Call Centers

With the Covid-19 pandemic affecting workplaces, including high unemployment, businesses shutting down, and the increasing shift towards remote work; it

March 6, 2021

Buyer/Seller Services

Four Steps to Stay Competitive in the Post-Pandemic Market

Guest Blog by Brandy Joy Surviving COVID-19 is one thing, but ensuring that your business thrives after the pandemic is

January 8, 2021

Call Center Operations

Top 4 Things You Must Do When Hiring a Remote Workforce

The Coronavirus pandemic has normalized the work from home culture by significantly increasing remote workers. As Richard Eisenberg notes in

January 6, 2021

Category: Call Center Operations

Don’t Find Problems – Create Solutions.

How An Operations Consultant Can Benefit Your Business

The Future of Remote Work in Call Centers

Four Steps to Stay Competitive in the Post-Pandemic Market

Top 4 Things You Must Do When Hiring a Remote Workforce

Contact Center Service List

Contact Center Technology

Contact Center Operations

Customer Experience

Contact Center Assessments

Quick Links

Learn More About Us

Why CHCG

Resources

Contact Us