Building A Mature and Stable Contact Center

Our team of industry experts discuss how to build a mature and stable contact center for 2016. This webinar features some of the most influential contact center leaders discussing the maturity of the cloud-contact center industry, how to create stability and up-time in your contact center, and the compliance issues that are going to arise in 2016.

Listen to the webinar and get the latest news from CH Consulting Group.

Panelists: Steve Bederman, CEO of Connect First, Christa Heibel of CH Consulting Group, Ryan Thurman from Contact Center Compliance and Dominic Leide, President of The Office Gurus.

more insights

PACE ACX
Events

PACE ACX Recap

After a three-year COVID hiatus, I had high expectations for the 2022 PACE Annual Convention & Expo (ACX) in Nashville last week. As a long-time

Read More »
SOCAP 2023
Events

SOCAP Recap

Returning from SOCAP’s Fall Symposium where I met up with some of my team members and other industry professionals, I am overwhelmingly happy and proud.

Read More »