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An Insider’s View: Part 2
By Fred Stacey, Contact Center Technology Consultant, AInCX.com Today, artificial intelligence is no longer at the bleeding edge like many
December 19, 2017
By Fred Stacey, Contact Center Technology Consultant, AInCX.com Today, artificial intelligence is no longer at the bleeding edge like many
Press Release Christa Heibel Joins Other Contact Center Professionals to Help Support the Organization’s Mission and Members December 12, 2017
I have been a strong supporter of the Professional Association of for Customer Engagement (PACE) for many years and was
CH Consulting Group was recently contracted by a leading energy and utility company that employs more than 6,000 people while
It’s been my experience that, as a group, contact center leaders are hyper-focused on the growth of their businesses, whether