Events
PACE ACX Recap
After a three-year COVID hiatus, I had high expectations for the 2022 PACE Annual Convention & Expo (ACX) in Nashville
October 19, 2022
After a three-year COVID hiatus, I had high expectations for the 2022 PACE Annual Convention & Expo (ACX) in Nashville
Utilizing data analytics can help to optimize processes in the healthcare industry such as patient appointment scheduling, follow-ups after patient
Improving the patient experience (PX) in healthcare has become increasingly important as healthcare organizations compete to acquire and retain patients.
Several of my team members and I recently had the opportunity to attend the annual Northeast Contact Center Forum(NECCF) at Gillette
Employers are trying to handle labor shortages by offering higher wages, more benefits and flexibility to employees, such as work