Automation
Intelligent Automation in the Contact Center
Using call center automation, businesses can automate repetitive tasks to allow agents to focus on more complex tasks, save time
August 23, 2022
Using call center automation, businesses can automate repetitive tasks to allow agents to focus on more complex tasks, save time
I recently read that most Americans aren’t setting New Year’s resolutions for 2022, which is understandable considering the PTSD we’re
Introduction Historically, customer service has been a focal point for businesses striving to attract new customers and retain existing clients.
Working with many customers across the world has allowed CH Consulting Group to amass an impressive amount of knowledge when
As we all know, the compliance landscape is ever-changing as new policies and regulations come out every year. Compliance can