Business Practices
5 To-Do’s for Call Center Success in 2022
I recently read that most Americans aren’t setting New Year’s resolutions for 2022, which is understandable considering the PTSD we’re
December 20, 2021
I recently read that most Americans aren’t setting New Year’s resolutions for 2022, which is understandable considering the PTSD we’re
Introduction Historically, customer service has been a focal point for businesses striving to attract new customers and retain existing clients.
Working with many customers across the world has allowed CH Consulting Group to amass an impressive amount of knowledge when
As we all know, the compliance landscape is ever-changing as new policies and regulations come out every year. Compliance can
CH Consulting Group consultant and contact center expert, Wayne Barnes, discusses Work from Home (WFH) progress in the pandemic era: