Moving your healthcare contact center to a cloud solution can have many benefits for your organization including reduced costs, increased security and compliance, and more ways of communicating with patients.
Using call center automation, businesses can automate repetitive tasks to allow agents to focus on more complex tasks, save time
I recently read that most Americans aren’t setting New Year’s resolutions for 2022, which is understandable considering the PTSD we’re
Introduction Historically, customer service has been a focal point for businesses striving to attract new customers and retain existing clients.
Working with many customers across the world has allowed CH Consulting Group to amass an impressive amount of knowledge when
