Business Practices
An Insider’s View: Part 3
By Fred Stacey, Contact Center Technology Consultant, AInCX.com The last piece in this 3-part series on technology in the contact
January 16, 2018
By Fred Stacey, Contact Center Technology Consultant, AInCX.com The last piece in this 3-part series on technology in the contact
It’s been estimated that a whopping $62 billion of business was lost last year due to poor customer service, which
Replenish Yoga and Wellness, a yoga studio located in the historic Backus building in International Falls, MN, is offering a
I have been a strong supporter of the Professional Association of for Customer Engagement (PACE) for many years and was
CH Consulting Group was recently contracted by a leading energy and utility company that employs more than 6,000 people while