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Why You Can’t Ignore Social CRM
One of my favorite projects as a consultant is helping clients navigate through the process of vetting and choosing new
One of my favorite projects as a consultant is helping clients navigate through the process of vetting and choosing new
This week’s Contact Center Week conference in Las Vegas is being billed as inspirational, educational, community-orientated and unforgettable. With more
I’ve been beating the marketing drum pretty hard lately because I see a lot of great companies that could be
As I mentioned in my last blog, I have the honor of working with clients big and small in a
Several CH Consulting Group partners gamely consulted their crystal balls in an effort to bring you a round-up of New