Customer Experience
The IoT is a Cx Opportunity You Can’t Afford to Miss
For almost a decade, the Internet of Things (IoT) – a network of objects connected across network infrastructure – has
May 1, 2017
For almost a decade, the Internet of Things (IoT) – a network of objects connected across network infrastructure – has
Several of my team members and I recently had the opportunity to attend the annual Northeast Contact Center Forum(NECCF) at Gillette
Founder and CEO of CH Consulting Group, Christa Heibel, sat down with Humach’s newly appointed President, Randy Feger, to better understand
With 2020 coming to a close, CH Consulting Group has decided to give back to one final organization for the
Recently I attended the IQPC’s Customer Contact Week (CCW) in Las Vegas. Being one of the top industry events it’s