Strategy
How to Make Working From Home Work for your Business
I have been working in the customer service/sales industry for almost 17 years now and I’ve seen technological platforms and
June 22, 2016
I have been working in the customer service/sales industry for almost 17 years now and I’ve seen technological platforms and
A few times a year, Christa and I are asked to participate in webinars and share our contact center expertise
Tired of moving your business’ goals from one year to the next and not accomplishing much in an over-crowded, demanding
Have you ever had occasion to sit in your office and contemplate your department? If you’re lucky, you take a
As I write this, we are just finishing up a cloud-based contact center platform search with a client. I am