Employee Relations
How Can Contact Centers Improve Employee Engagement in a Remote Work Setup?
A Stanford study found remote workers are about 9 percent more productive. That might not surprise anyone who’s been in
June 23, 2024
A Stanford study found remote workers are about 9 percent more productive. That might not surprise anyone who’s been in
In today’s changing business world remote work has become a strategy for companies aiming to reduce costs and improve
ERGs (Employee Resource Groups) can be an important asset within an organization to help enhance the employee experience as well as business success.
The customer service provided by contact centers is a large contributor to business success, and women play a significant role
The importance of practicing gratitude is often discussed in terms of our individual personal lives, but it’s also significant in the business environment. According to one study, employees are 50 percent more successful when leaders show gratitude for their efforts. That’s a win-win!