Culture
7 Ways to Celebrate Customer Service Week
In a Forbes article entitled “How Important Is Customer Service To Success In Business?”, it is noted that “Seven in
October 2, 2019
In a Forbes article entitled “How Important Is Customer Service To Success In Business?”, it is noted that “Seven in
One thing that characterizes successful companies is the way they value customer experience. For them, customer satisfaction and a connected
What exactly is a customer service mantra? It is more than your tagline, motto, or vision. In essence, I believe
In a business environment, a service culture focuses on providing an exceptional customer experience, while a sales culture concentrates on
Guest Blog by Stuart Discount, CEO/Founder of Professional Association for Customer Engagement (PACE) To celebrate the launch of our first-ever