AI
The Rise of AI-Based Speech Analytics
Artificial intelligence is driving many businesses to adopt the technology. The ability of artificial intelligence to analyze data and mimic
June 17, 2020
Artificial intelligence is driving many businesses to adopt the technology. The ability of artificial intelligence to analyze data and mimic
Artificial Intelligence now plays a major impact on industries. These include call centers. Call Center AI technologies are being utilized
According to an ICMI trends report on Journey Mapping and the Omni-Channel experience, “CX has overtaken quality and price as
Guest Blog Author: Brandie Joy You may think that your marketing department and your customer support team have little or