Customer Experience
Three Reasons Your Cx Strategy Should Include Live Chat
Today’s customers expect businesses to be available and responsive when – and how – they choose, which is why it’s
March 22, 2017
Today’s customers expect businesses to be available and responsive when – and how – they choose, which is why it’s
When considering your customer experience strategy, don’t assume human interaction is the most important aspect. From checking in for flights
The results are in, and it’s obvious: customer experience is The. Biggest. Thing. Ever. Today’s retailers are finding that success
Several CH Consulting Group partners gamely consulted their crystal balls in an effort to bring you a round-up of New
Black Friday: long lines, thousands of people, sales, pushing, impatience – you either love it or hate it. We fall