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What Grade Would Your Customer Experience Get?
Companies work hand-in-hand with contact centers to provide their clients exceptional customer service. They work hard to ensure that their
August 28, 2018
Companies work hand-in-hand with contact centers to provide their clients exceptional customer service. They work hard to ensure that their
You may have heard of the incredible story of the Thailand Soccer Team Cave Rescue. The world watched with bated
Recently I attended the IQPC’s Customer Contact Week (CCW) in Las Vegas. Being one of the top industry events it’s
The ever-growing power of computing is transforming our lives. Today we can see the inclusion of artificial intelligence in many
I really enjoy all the summer holidays, especially the most recent one we celebrated! The Fourth of July is a