Business Practices
Customer Experience in the Government Sector
As marketplace competition heightens across the globe, providing the highest quality of customer experience becomes an utmost priority not only
August 30, 2018
As marketplace competition heightens across the globe, providing the highest quality of customer experience becomes an utmost priority not only
Companies work hand-in-hand with contact centers to provide their clients exceptional customer service. They work hard to ensure that their
You may have heard of the incredible story of the Thailand Soccer Team Cave Rescue. The world watched with bated
Recently I attended the IQPC’s Customer Contact Week (CCW) in Las Vegas. Being one of the top industry events it’s
The ever-growing power of computing is transforming our lives. Today we can see the inclusion of artificial intelligence in many