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Category: Compliance

pace contact center

Compliance

Why PACE is Important

A Letter from PACE Vice Chair and Marketing Chair, Christa Heibel, as featured in the PACE Pulse (May 2019) Newsletter

May 7, 2019

california consumer privacy act ccpa

CHCG Audits

Is Your Contact Center Prepared for the California Consumer Privacy Act?

You may have seen the past few articles regarding the California Consumer Privacy Act (CCPA) in my Compliance series. If

February 20, 2019

gdpr and ccpa

Call Center Operations

General Data Protection vs. California Consumer Privacy Act

What’s the same? What’s different? Check out our infographic below!

February 18, 2019

California Consumer Privacy Act 2019

Call Center Operations

How Will the California Consumer Privacy Act Affect Your Business?

We’ve all been hearing about the California Consumer Privacy Act of 2018 (CCPA) and how it may or may not

February 13, 2019

California Consumer Privacy Act.

Call Center Operations

What is the California Consumer Privacy Act?

To kick things off for the blog in a brand new and exciting year, I will be tackling a

February 5, 2019