Compliance
How Will CCPA Affect Contact Centers?
I’m sure by now you have heard of CCPA, or the California Consumer Privacy Act. It goes into effect January
October 30, 2019
I’m sure by now you have heard of CCPA, or the California Consumer Privacy Act. It goes into effect January
Last November 2018, Chairman Ajit Pai of FCC (Federal Communications Commission) demanded that phone companies must adopt a robust call
Guest Blog by KJ Dearie from Termly Shortly after the General Data Protection Regulation (GDPR) came into effect, California made
For those of us old enough to remember, it is reminiscent of the James Bond one liner – Shaken, not
The month of September has been a wild, crazy, fascinating, and exhilarating ride for me! I had the opportunity to