Customer Service Audit Checklist
Presented by CH Consulting Group
Are You Due for a Customer Service Audit?
The service and support that you provide your customers are major components of the overall Customer Experience. Is your call center delivering effective and efficient customer service? Download our free Customer Service Audit checklist where we give you a look into the comprehensive 360° View Assessment we provide for our clients. It is a practical, no-nonsense guide that can be used as a starting point to review and evaluate the customer service that your contact center provides and the departments that are responsible for it.