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Work from Home 101 & Optimization Best Practices
CH Consulting Group consultant and contact center expert, Wayne Barnes, discusses Work from Home (WFH) progress in the pandemic era:
January 27, 2021
CH Consulting Group consultant and contact center expert, Wayne Barnes, discusses Work from Home (WFH) progress in the pandemic era:
Have you re-evaluated your technology strategy to adapt to the new business world that has emerged post COVID-19? How does
Do you have an accurate understanding of where your business is at today? Are you due for an assessment of
The Coronavirus pandemic has normalized the work from home culture by significantly increasing remote workers. As Richard Eisenberg notes in
Quality assurance is a significant component of delivering effective customer service. Professional coaching plays a key role in helping to